Privacy Policy

Last modified: December 8, 2025

Securello (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services (“Service”).

Securello is incorporated in Sweden under organisation number 559319-3989.

By using our Service, you agree to the practices described below.


1. Information We Collect

You may provide information such as:

  • Name

  • Contact details (email, phone number)

  • Demographic information

  • Insurance needs or preferences

  • Employment or household details (when voluntarily submitted)

  • Any information entered into our forms

We only collect information necessary to perform our matching service.

1.2 Information collected automatically

We may automatically collect:

  • IP address

  • Device and browser details

  • Cookies and tracking data

  • Pages visited and time spent on our website


2. How We Use Your Information

We process your personal data to:

  • Provide our insurance-matching service

  • Share your information with insurance providers or brokers (with your consent)

  • Communicate with you regarding your inquiry or form submission

  • Improve and maintain our Service

  • Comply with laws and respond to lawful requests

We do not provide insurance advice, evaluate the suitability of insurance products, or act as a broker or agent.


3. Sharing Your Information

By using our Service, you explicitly agree that we may share your information with insurance providers or licensed insurance brokers so they can assess your needs and contact you directly with relevant offerings.

Once shared, the provider’s or broker’s own privacy policy applies.

3.2 Service providers

We may share data with trusted third-party vendors who assist with:

  • Website hosting

  • Analytics

  • Email communication

  • Security and performance

These parties only process data on our behalf.

3.3 Legal or regulatory reasons

We may disclose information:

  • To comply with laws

  • In response to legal requests

  • To prevent fraud or security issues

We do not sell personal data.


4. Legal Bases for Processing

For users in the EU or UK, we process your information under the following legal bases:

  • Consent: When you submit information and agree to our Terms.

  • Legitimate interest: To operate and improve our Service securely.

  • Legal obligation: When processing is required by law.

You may withdraw consent at any time.


5. Your Privacy Rights

EU and UK Users

You have the right to:

  • Access your personal data

  • Request correction

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent

US Users

Depending on your state, you may have rights concerning:

  • Access and deletion

  • Opt-out of data sharing with third parties

  • Notice of data collection practices

We respond to all legitimate privacy requests regardless of region.

To exercise your rights, email hello@securello.com.


6. Data Retention

We retain personal data only as long as necessary to:

  • Provide the Service

  • Fulfill legal obligations

  • Resolve disputes

When no longer needed, data is securely deleted or anonymized.


7. Data Security

We use industry-standard security measures, including:

  • Encryption where appropriate

  • Secure servers

  • Access controls

  • Regular audits

No system is completely secure, and we cannot guarantee absolute protection.


8. Cookies and Tracking Technologies

We use cookies to:

  • Improve website performance

  • Understand user behavior

  • Personalize user experience

You may manage cookies through your browser settings or through a cookie consent banner where required (EU/UK).


9. International Data Transfers

Your data may be processed or stored outside your country.
For EU and UK users, if data is transferred outside the EEA or UK, we use appropriate safeguards such as:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions

  • Binding agreements with service providers


10. Children’s Privacy

Our Service is not intended for individuals under 18.
We do not knowingly collect information from children.


11. Links to Third-Party Websites

Our website may link to external sites.
We are not responsible for their content or privacy practices.


12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Updated versions will be posted with a new “Last updated” date.
Continued use of the Service means you accept the changes.


13. Contact Information

For privacy concerns, rights requests, or questions, contact: